Privacy Policy

Last updated: 8 November 2026

Diverse Community Support Services respects your privacy and is committed to handling personal information responsibly.

Information we may collect

We may collect personal information that you provide to us, including:
  • Your name and contact details.
  • Your suburb or location.
  • Information about the services you are interested in.
  • Your preferred language and communication preferences.
  • Information about your disability, health or support needs where this is relevant to providing services.
  • Information you provide through our website enquiry form, email, telephone or other communications.

How we use your information

We may use your information to:
  • Respond to enquiries.
  • Understand your support needs.
  • Arrange and provide services.
  • Communicate with you, your family or authorised representatives.
  • Manage our business and service records.
  • Meet legal, regulatory or reporting requirements.
We will only use personal information for purposes related to our services or where otherwise permitted or required by law.

Sharing your information

We do not sell your personal information.Where necessary, information may be shared with employees, support workers, contractors, professional advisers, service providers, government agencies or other organisations involved in providing or administering your support.We will only share information where it is reasonably necessary, you have provided consent, or we are required or permitted to do so by law.

Website and online enquiries

Our website and enquiry forms may use third-party services such as Google Sites, Google Forms and email services.These providers may process or store information using their own systems and privacy practices.Please avoid providing highly sensitive medical or personal information through the general website enquiry form. We can discuss more detailed information with you through an appropriate communication method when required.

Protecting your information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.We retain personal information only for as long as reasonably required for our services, business operations and legal obligations.

Accessing or correcting your information

You may contact us if you would like to:
  • Access personal information we hold about you.
  • Correct information that is inaccurate or out of date.
  • Ask questions about how your information is handled.

Privacy concerns or complaints

If you have a concern about how your personal information has been handled, please contact us so we can review and respond to your concern.

Contact us

Diverse Community Support ServicesPerth, Western Australia
Phone: 0402 485 004
Email: info@diversecss.com.au